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ASU System Health
Outage Notification
Central Outages Calendar
Today:
Wednesday, 8/20/2008
This month:
August 2008
Standard outage windows
Blackout maintenance calendar
Facilities shutdown calendar
Email Notifications
Subscribe
to PeopleSoft and Network outages and announcements mailing lists.
Report an Outage
To report a current outage call the Help Desk at 480.965.6500.
ASU System Administrators reporting a planned or unplanned outage should read the
Outage Notification Procedure
.
Have a Question About System Health?
Email
SysHealth@asu.edu
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Help Desk
Help Desk
Total calls
Avg. time on hold
Avg. length of call
Yesterday
322
1:11
5:
Last week
2045
0:54
5:
View details for all CRM cases
Download weekly UTO CRM Report
Download Service Level Agreement
System Stats
Help Desk
Help Desk
Total calls
Avg. time on hold
Avg. length of call
Yesterday
298
4:11
4:42
Last week
1822
2:10
5:30
View details for all CRM cases
Download bi-weekly UTO CRM Report
Download Service Level Agreement
See weekly interactions vs answer times
Vital User Systems
Vital User Systems
Average Response Time
Blackboard
2 secs
CRM Self-Service
7 secs
Gmail for ASU
5 secs
My ASU
6 secs
My Apps
10 secs
My Docs
9 secs
My Files
4 secs
Outlook Web Access
2 secs
Student Center
8 secs
Testing Results
Last Week (pdf)
08/11/2008
-
08/15/2008
Last Month (pdf)
07/01/2008
-
07/31/2008
See it as a Spreadsheet
Live Network Reports
Wireless connectivity
Clean Access Usage
Wireless Usage